FREQUENTLY ASKED QUESTIONS

Q1. What personal information do we obtain and how do we obtain it?

When you register for a particular service or offering we ask you to provide the personal information that we require in order to provide the offering or service to you in accordance with our usual operating procedures and quality standards.

We may also, from time to time, ask you for, or enable you to provide, additional information so that we can improve our service to you or make your visits to our site more rewarding. There will be no obligation on you to provide this information.

We may also use 'cookies', or other forms of information software, to obtain information from visitors to our sites which allow us to improve the experience of visitors to our web site. You should, if you wish, be able to prevent the use of this software or 'cookies' by changing the setting on your browser, however if you do so, some functionality may be lost.

Q2. What use do we make of personal information?

We do not sell trade or rent your information to other parties unless we have first obtained your consent. If you do give us permission, we will only share information with organizations we have carefully selected and believe to be reputable. We may provide statistics about our customers, sales, traffic patterns and related site information, but we will not supply any personal information.

Your personal information will be used only for the purposes of communicating with you in relation to our products and services, or for any other purposes to which you have given your consent.

Q3. How do we protect your personal information?

We use all reasonable endeavors to protect personal information from loss, misuse or alteration, and have appropriate security measures in place to assist us to do so. Only authorized employees, who are under appropriate confidentiality obligations, will have access to your personal information. However, you will be responsible for, and must take all due care to protect, any user ID or password that we have provided for your use on our web sites.

Q4. How can you amend your personal information, or ask us to remove it or cease using it for direct marketing purposes?

This can be done at any time by emailing us at privacy@netedgecomputing.com or in writing to the person whom the Net Edge Group has nominated as its representative for the purpose of the Data Protection, at the address of Net Edge Computing Solutions Pvt. Ltd. set out above.

"Additionally we have provided you with the means on the website itself to ensure that your personal information is correct and current. You may review and update this information at anytime."

Dr. Manoj Saxena , Chief Executive, the Net Edge Group
 
Q5. How do I start if I want to buy?

TheMallofIndia.com is an online business guide where you can search or post information to attract potential trade partners. To obtain useful information about products of interest, take the following steps:

1. Go to http://www.themallofindia.com/
2. Choose your category and then choose your product that you are interested in buying/selling
3. A complete listing of that product will occur

The search results will be listed and you can respond to the particular lead by clicking on “Send Online Enquiry”.

We also recommend posting your requirements into the Trade Leads section to more effectively attract potential trade partners. If you are not yet a member of themallofindia.com, you are welcome to join us by clicking on the Join Us Link.

Q6. How do I source products from other country?

Q6. Why can’t I find suppliers email addresses?

We don’t provide our suppliers information since it’s only provided after the consent of the supplier. It can also minimizes the risk of members receiving the spam mails.

Q7. How do I start if I want to sell?

TheMallofIndia.com is B2B-Business to Business portal where you can search or post information to attract potential trade partners. To obtain useful information about products of interest, take the following steps:

1. Go to http://www.themallofindia.com/
2. Choose your category and then choose your product that you are interested in buying/selling
3. A complete listing of that product will occur

We also recommend posting your requirements into the Trade Leads section to more effectively attract potential trade partners. Come and become a member of themallofindia.com to widen your business approach, by clicking on Join Us section

Q8. What can be done if I paid the suppliers but didn’t receive the goods?

If you face any problems related to the delivery of the goods, you can click on the Help link on the home page to post the same. After clicking on it, you can enter your comments and feedback about any problem product or service, which will enable us to give you a proper solution to the problem and serve you better.

Q9. How to post a lead or report to the help desk?

To post a lead the following steps have to be followed:

1. Click on any of the category mentioned on the home page
2. After clicking on  the product under that category for which you want to post the lead
3. The list of all the importers exporters, buyers and sellers will open and the you can post your response on the same.

Q10. How to report about the spam?

To report about any spam problems, click on the Help link and post your problem on to the same. We promise to provide the best solution to your problems as soon as possible ensuring the smooth functioning of business transactions

Q11. How to report about the fraud & complaints?

To report about any spam problems, click on the Help link and post your problem on to the same. We promise to provide the best solution to your problems as soon as possible ensuring the smooth functioning of business transactions.